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Credit Card Security
Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.
Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected.
First Stop Stationers Limited is a UK based company and complies with UK consumer law, including the Distance Selling Regulations. This means that shopping with First Stop Stationers is safe. You won't get ripped off, you will get your order and we'll sort out any problems you have. By visiting our website you accept and agree to the content of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.
We may also include product news that we feel is relevant to the intended audience of the communication. We already ask for your consent upon signup, and you may unsubscribe at any time with the link at the bottom of every such email or by emailing us on the details below with a quick request. For this activity First Stop Stationers Ltd are the controller.
Requests to opt out of marketing will not stop essential communication for order processing.
We will endeavour to fulfil marketing opt-outs as soon as possible and always within 28 days.
Subject Access Requests, Corrections and Third Party requests
You have the right to access and check personal data held about you for accuracy. To do so you can contact us via the details below. We may take steps to confirm your identity (such as requesting previous invoice numbers). We will aim to complete this process and provide the data within 28 days.
If you find information on our website is incorrect (e.g. under the “Edit Account Details” tab) then you may correct it and we will receive an automatic update, that will be applied to the rest of our databases. If you find or believe other information is incorrect please inform us either via the details below. We will then aim to correct the data as soon as possible. We may make notes of the previous details to ensure an accurate account history is maintained.
If you would like data deleted then please inform us at the details below. If the request relates to information used for marketing we will remove as soon as possible. If it relates to information required for areas such as VAT compliance we will suppress it to the maximum possible extent and delete when the law permits.
“First Stop Stationers” – via email to firstname.lastname@example.org
Or via post to:
First Stop Stationers Ltd
2-3 Library Place
1 Manor Way
Tel: 01291 623999
If we are approached by third parties, such as external accountants seeking copy invoices, we will contact you for permission to disclose the information on the first occasion and may then record your consent to speed up future requests.
We may also occasionally need to disclose information to statutory authorities (such as police and local authorities) in connection with investigations – we will ensure any such disclosures are processed in line with the law.