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Terms & Conditions

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, proceed to 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept debit cards, credit cards and PayPal for payment.

If you are shopping from outside of the UK please email us a list of the products you require and we will calculate the shipping and order costs for you.  Your credit card company or PayPal will convert the transaction from GBP to your own currency.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.


Back Orders

All of our stock fields are 'Live' so all items showing as being in stock should be.  Some items are 'Non-Stock' items, and are listed as so in their description, and will have different lead times, also listed.

If, for any reason, your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.


Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.


Your Rights & Privacy Policy

First Stop Stationers Limited is a UK based company and complies with UK consumer law, including the Distance Selling Regulations. This means that shopping with First Stop Stationers is safe. You won't get ripped off, you will get your order and we'll sort out any problems you have. By visiting our website you accept and agree to the content of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.

First Stop Stationers Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.